The Ombudsman must advise the inmate of the results of the investigation, but quite frequently, certain information is withheld, such as information on security procedures or if discipline against a correctional officer is warranted.

The following table, taken from the 1997 Annual Report of the Alberta Ombudsman, gives a breakdown of the number of complaints received and from which department they originated:


Table 3 - Complaints Investigated by the Office of the Ombudsman for Alberta
DEPARTMENT POF FO TI SD AEI NAEI

Advanced Education and Career Development

1

16

8

3

0

5

Agriculture, Food & Rural Development

2

1

1

0

0

1

Community Development

1

2

1

1

0

0

Economic Development

0

1

1

0

0

1

Education

1

1

1

0

0

1

Environmental Protection

6

16

8

1

5

2

Family & Social Services

62

201

142

23

28

91

Health

5

15

7

0

3

4

Justice

5

10

6

3

1

2

      Correctional Services Division

26

119

82

8

20

54

      Maintenance Enforcement Program

5

56

25

0

4

21

Labour

2

12

9

0

1

8

Municipal Affairs

1

4

3

1

0

2

Public Works, Supply & Services

0

3

0

0

0

0

Transportation & Utilities

1

14

5

2

1

2

Treasury

1

5

3

0

1

2


TOTAL 119 476 302 42 64 196

*Abbreviations:
POF - Previously Opened Files
FO - Files Opened in 1997
TI - Total Investigated
SD - Subsequently Discontinued
AEI - Administrative Error Identified
NAEI - No Administrative Error Identified

Source: From: 31st Annual Report of the Office of the Alberta Ombudsman, 1997, p.12.


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